refund policy
TheClarity - Return and Refund Policy
Returns: We hope you will be completely satisfied with your purchases from TheClarity . However, if you are not satisfied with your purchase, we accept returns within 30 days of receipt of the product. Returned items must be in their original condition, unused and in their original packaging.
Return Process: To initiate a return, please contact our customer service at contact@theclarity.com . Please include your order number and a detailed description of the reason for the return. We will provide you with instructions on how to return the items.
Refunds: Once we have received and inspected the returned items, we will notify you of the approval or rejection of your refund. If the refund is approved, it will be processed, and a credit will automatically be applied to the original method of payment within the following days.
Return Costs: Shipping costs for returns are the responsibility of the customer, except in cases of error on our part or defective products.
Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately at contact@theclarity.com .